3.1 Order Placement: Orders may be placed through our website, email, or authorized sales representatives. All orders are subject to acceptance by Guoya Outdoor Products Company.

3.2 Order Confirmation: We will provide written confirmation of accepted orders, including specifications, quantities, pricing, and delivery timelines.

3.3 Minimum Orders: Certain products may have minimum order quantities (MOQ). Specific MOQ requirements will be communicated during the ordering process.

4.1 Pricing: All prices are quoted in USD and are subject to change without notice. Final pricing will be confirmed in writing before order acceptance.

4.2 Payment Terms: Standard payment terms are 30% deposit upon order confirmation, with the balance due before shipment. Alternative payment arrangements may be negotiated for established customers.

4.3 Late Payments: Late payments may incur additional charges and may result in order delays or cancellation.

5.1 Customer Responsibility: Customers are responsible for ensuring they have the legal right to use all designs, logos, images, and text provided for printing.

5.2 Copyright Compliance: We reserve the right to refuse orders that may infringe on copyrights, trademarks, or other intellectual property rights.

5.3 Design Services: When we provide design services, customers retain ownership of final approved designs. We retain the right to showcase completed work for marketing purposes unless otherwise agreed.

6.1 Production Timeline: Standard production time is 7 days from design approval and deposit receipt. Rush orders may be available for additional fees.

6.2 Quality Standards: We maintain high-quality standards for all products. Minor variations in color and print placement are normal and acceptable within industry standards.

6.3 Shipping: Delivery terms will be specified in each order confirmation. Risk of loss transfers to the customer upon shipment.

7.1 Custom Products: Due to the custom nature of our products, returns are generally not accepted unless there is a manufacturing defect or error on our part.

7.2 Quality Issues: Claims for defective products must be reported within 7 days of delivery with photographic evidence.

7.3 Approval Process: Customer approval of samples and proofs releases us from liability for design-related issues in the final product.