Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 2025
Introduction
Guoya Outdoor Products Company ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for DTG and screen printing services.
Information We Collect
Personal Information
- • Name and contact information (email address, phone number, mailing address)
- • Company name and business details
- • Payment and billing information
- • Communication preferences
Project Information
- • Design files and artwork specifications
- • Order details and quantity requirements
- • Product preferences and customization requests
- • Communication history related to your projects
Technical Information
- • IP address and device information
- • Browser type and version
- • Website usage data and analytics
- • Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- • Processing and fulfilling your orders
- • Providing DTG and screen printing services
- • Managing project timelines and delivery
- • Quality control and customer support
Communication
- • Responding to inquiries and requests
- • Sending order updates and notifications
- • Providing technical support
- • Marketing communications (with consent)
Business Operations
- • Processing payments and billing
- • Maintaining customer records
- • Improving our services and processes
- • Compliance with legal obligations
Analytics & Improvement
- • Website performance analysis
- • Understanding user preferences
- • Developing new products and services
- • Enhancing user experience
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
Trusted third-party service providers who assist in business operations (shipping, payment processing, etc.)
Legal Requirements
When required by law, court order, or government regulation
Business Transfers
In connection with mergers, acquisitions, or asset sales (with notice to affected users)
Data Security
Security Measures
- • SSL encryption for data transmission
- • Secure servers and firewalls
- • Regular security audits
- • Access controls and authentication
Data Protection
- • Limited access to personal information
- • Employee privacy training
- • Secure data backup systems
- • Incident response procedures
Your Rights and Choices
Access and Update
You have the right to access and update your personal information.
Contact us to review or modify your data.
Data Deletion
Request deletion of your personal information (subject to legal requirements).
Some data may be retained for business purposes.
Marketing Opt-out
Unsubscribe from marketing communications at any time.
Service-related communications may continue.
Data Portability
Request a copy of your data in a portable format.
Available in common file formats.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
Essential Cookies
Required for website functionality
Analytics Cookies
Help us improve our services
Marketing Cookies
Personalize your experience
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Contact Information
Company: Guoya Outdoor Products Company
Contact Person: Apollo Tan
Phone: +86 18702796046
Email: apollo@guoyacompany.com
Office Address
No.45 Huanhu Road
Dongxihu District
Wuhan City, Hubei Province 430040
China
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending email notifications to registered users
- • Updating the "Last Modified" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Privacy Policy
Your privacy and data protection are our top priorities. Learn how we collect, use, and safeguard your information.